Leeds Survivor-Led Crisis Service

Leeds Survivor Led Crisis Service offers high quality, person centred, radical and innovative services to people experiencing mental health crisis. We are open when many other services are closed. We provide free, confidential, non-judgemental, non-directive, empathic and respectful support.
We have services for adults and young people in Leeds, and West Yorkshire.

SERVICES AVAILABLE IN LEEDS, WF3, WF10, BD4, & BD11:

FOR YOUNG PEOPLE:

Safe Phone (formerly known as Teen Connect)
Call: 0808 800 1212 (freephone)
Text: 07984 436680
Online support: https://www.lslcs.org.uk/services/cyp-services/safe-phone/

Open from 3:30pm to 8pm, every day of the year

Safe Phone provides emotional support and signposting by phone, online chat or text for anyone aged 11-18, including parents and carers who are living in Leeds, WF3, WF10, BD4 and BD11 needing someone to talk to.

Safe Zone offers face-to-face in-person support for young people aged 11-17 and their parent/carers across 2 locations in Leeds. Providing emotional support and mental health crisis support in a place of sanctuary. We can fund taxis to and from support once booked in for support – call 0113 819 8189 or 07593 529367 between 16:00-20:30 on the evening of need to request a visit.
http://www.safezoneleeds.org.uk

Wednesday: Northpoint Wellbeing, Small Mill, Chadwick Street, LS10 1LJ
Thursday: Dial House, 12 Chapel Street, LS15 7RW

FOR ADULTS:

Connect Helpline open 6pm-2am every night of the year for ages 19+ for support over the phone or online through our website. The service provides emotional support and information for people in distress. People can ring who are in crisis, anxious, depressed or lonely. They will be offered non-judgemental and empathic support and information about other services, if requested. Connect supports people in crisis, as well as providing a preventative service, by supporting people before they reach crisis point. Call 0808 800 1212 to request support on the night of need.

Dial House offers face-to-face in-person support in a place of sanctuary, open 6pm–2am every Monday, Wednesday, Friday, Saturday and Sunday evenings. Visitors can access Dial House when they are in crisis, relax in a homely environment and have one-to-one support. For ages 16+, please call 0113 2609328 by 6pm to request a visit on the evening of need.
http://www.lslcs.org.uk/services/dial-house/

Dial House @ Touchstone offers face-to-face in-person support. The service is held in a place of sanctuary, providing emotional support and information to people from culturally diverse communities in acute mental health crisis. All staff are from culturally diverse communities. Dial House @Touchstone is for anyone from a culturally diverse community, including refugees and asylum seekers. Open Tuesday and Thursday nights, and Monday nights for social night. For ages 16+, call 0113 249 4675 from 6pm on the evening of need.
http://www.lslcs.org.uk/services/dial-house-touchstone/

SUPPORT IN WEST YORKSHIRE:

Night OWLS Helpline is a confidential support line for children, young people, their parents and carers who live in Bradford, Leeds, Calderdale, Kirklees and Wakefield.  Night OWLS is open every night from 8pm – 8am offering emotional and mental health crisis support by text, online through our website, or over the phone. http://www.wynightowls.org.uk, call 0800 1488 244 and ask to speak to Night OWLS

If a child or young person you care for is in a crisis and you are concerned about their emotional wellbeing contact Night OWLS.

We have created videos about each of our services where staff have talked about what we can offer and how to get in touch:

Teen Connect intro.mp4

Safe Zone intro.mp4

Night Owls intro.mp4